Archive for March, 2012

Afternoon Tea No No’s

Whilst I have had unforgettable experiences with afternoon tea, I have also had experiences I’d rather forget! If you’re a café, restaurant or hotel that wants to provide a fabulous experience for your customers, these are just a tea tips of some Afternoon Tea no no’s:

Afternoon Tea – the clue is in the name! Afternoon Tea should be very much to do with the tea as well as the dining experience.  Unfortunately I have been disappointed by a large number of hotels, cafés and restaurants that offer Afternoon Tea but offer a very limited choice of tea bag.  I suppose selecting a tea from two offerings is still a choice (she says begrudgingly).

Tea Bag at Afternoon Tea – Definite No No

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Truly Memorable Tearoom Experiences

Here are a few ways I have observed over the years to make that tearoom experience truly memorable for the customer:

Tea Menu. Tea menus come in many forms: from a one-line sentence listing the teas to a menu above the counter to several pages of teas described in a way that is not wholly dissimilar to a wine menu. I look forward to the day when tea menus in all cafés and restaurants are written in a clear, concise, and inviting way that excites customers as they look through them. However teas are presented on a menu, though, it is the ordering experience that can really make a difference.

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Book Review – “Distinguished Leaves — Poems for Tea Lovers”

During my speaking engagements I often mention my mission statement (to bring back the teapot and to encourage people to take time with tea) and what better way to uphold my mission statement than to relax with a book of tea poetry (or as the author beau-tea-fully puts in ‘Poetea’).

Enjoying Dong Ding Oolong whilst reading Distinguished Leaves – Poems for Tea Lovers

I “met” Elizabeth Darcy Jones through the wonderful world of Twitter and after several tweetersations, emails and a couple of handwritten letters (I do enjoy putting pen to paper now and again), I waited eagerly for Mr Postie to deliver Distinguished Leaves — Poems for Tea Lovers.

It is such a special book as not only is the foreword by a very distinguished actor (recently seen in the hugely popular Downton Abbey), but there are notable mentions of tea artisans whom I have had the pleasure of meeting or tweeting with.

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